Legal notice

This Legal Notice governs access to and use of the online store Souq Al Hussain (souqalhussain.com). By browsing, accessing, or placing an order on this website, you acknowledge that you have read, understood, and agreed to be bound by the terms, conditions, and notices contained herein.

1. General Information Souq Al Hussain operates as an e-commerce platform offering retail services and fulfillment solutions across the United Arab Emirates. All services, products, and information displayed on this website are subject to compliance with the applicable federal and local laws of the UAE.

2. Intellectual Property Rights All content published on this platform—including text, graphics, logos, icons, images, digital downloads, software, and brand assets—is the exclusive property of Souq Al Hussain or its content suppliers. It is protected under UAE and international copyright, trademark, and intellectual property laws. Any unauthorized reproduction, modification, distribution, or commercial use of this material without prior written consent is strictly prohibited.

3. Product Descriptions & Information Accuracy While we strive to ensure that all pricing, product details, stock levels, and specifications are accurate, typographical errors or omissions may occasionally occur. Souq Al Hussain reserves the right to correct any inaccuracies, modify product details, or cancel orders affected by erroneous listings at any stage, including after an order has been submitted.

4. Pricing & Payment Terms All prices on the platform are listed in United Arab Emirates Dirhams (AED) unless explicitly stated otherwise and are subject to change without prior notice. Payments must be processed through our authorized secure checkout channels or verified Cash-on-Delivery (COD) protocols.

5. Limitation of Liability Souq Al Hussain, its officers, employees, and fulfillment partners shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use the platform or services.

  • Unforeseen shipping or transit delays caused by third-party couriers, customs processing, or force majeure events.

  • Minor variations in product color, packaging, or dimensions compared to digital product imagery.

6. Shipping & Fulfillment Terms All shipments adhere to our official Shipping & Delivery Policy. Standard delivery estimates (2–3 business days for Dubai; 3–5 business days for all other Emirates) serve as operational targets rather than legally binding delivery guarantees.

7. Supply Chain & Fulfillment Notice As part of our multi-tier fulfillment network, select inventory may route directly through specialized logistics centers. Customers acknowledge that slight packaging variations or regional manufacturing versions may occur, provided the core product specifications and functionality remain unchanged.

8. Governing Law & Jurisdiction This Legal Notice and all associated commercial activities are governed by and construed in accordance with the federal laws of the United Arab Emirates and the local regulations of Dubai. Any disputes arising out of the use of this website shall fall under the exclusive jurisdiction of the courts of Dubai, UAE.

9. Policy Amendments Souq Al Hussain reserves the right to update, modify, or replace any portion of this Legal Notice at its discretion. Any updates become effective immediately upon posting to this page.

Contact Details

  • Company: Souq Al Hussain

  • Website: souqalhussain.com

  • Support Email: support@souqalhussain.com